🔹 1. Ordering

How do I place an order?

You can place your order directly through our website or by contacting our sales team via email.

Can I place a bulk or wholesale order?

Yes, we welcome B2B and wholesale orders. Please contact us directly for a customized quote.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 24 hours. Please contact our team as soon as possible.

🔹 2. Shipping & Delivery

Do you ship internationally?

Yes, we ship to most countries worldwide. Contact us if your destination is not listed during checkout.

How long does delivery take?

Standard delivery takes 7–15 business days; express shipping takes 3–7 business days, depending on your location.

How can I track my shipment?

Once shipped, we will email you a tracking number and link to monitor your delivery status.

🔹 3. Returns & Exchanges

 

What is your return policy?

We accept returns within 14 days of delivery for unused items in original packaging. See our full Return Policy for details.

Can I exchange a product?

Yes, exchanges are allowed for eligible items and subject to stock availability.

Who pays for return shipping?

Return shipping costs are the customer's responsibility unless the item is defective or incorrect.