Mtaplus Trading Co., Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information:

    • Name

    • Email address

    • Phone number

    • Shipping and billing addresses

    • Payment details (processed securely via third-party gateways)

    • Order history

  • Non-Personal Information:

    • Browser type and version

    • IP address

    • Operating system

    • Device type

    • Website usage statistics through cookies or analytics tools

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to inquiries

  • To improve our website, services, and product offerings

  • To send you updates, promotions, and transactional messages

  • To comply with legal obligations and protect against fraud

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect anonymous data. You may disable cookies in your browser settings, but doing so may affect some website functionalities.

Cookies help us:

  • Understand visitor behavior

  • Remember your preferences

  • Improve overall performance and security

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal reporting purposes).

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to data

  • Regular monitoring for potential vulnerabilities

However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for processing your information

  • Object to marketing communications

  • File a complaint with a data protection authority

To exercise your rights, contact us at: [your email]

7. Third-Party Services

We may share your data with trusted service providers to help us operate our business (e.g., payment processors, shipping companies, website hosting providers). These third parties are contractually obligated to handle your information securely and in accordance with applicable laws.

8. International Data Transfers

As a Hong Kong-based company with global customers, your data may be processed or stored in countries outside your own. We ensure all transfers comply with applicable data protection regulations.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on our website. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Mtaplus Trading Co., Limited
RM.502 New City Centre
2 Lei Yue Mun Road, Kwun Tong, Hong Kong