INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I get in touch with Mtaplus Trading Co., Limited?
You can contact us via the following methods:
📍 Address: RM.502, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Hong Kong
What are your customer service hours?
Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM (HKT).
Messages received outside business hours will be responded to the next working day.
Can I visit your office in person?
We are happy to welcome scheduled business visits. Please contact us in advance to arrange an appointment.
Do you support communication in languages other than English?
Yes, our team can assist in English, Chinese (Simplified & Traditional), and other languages upon request.
I have a question about an existing order — who should I contact?
Please email us with your Order Number in the subject line. Our order support team will follow up as soon as possible.
INFORMATION ABOUT US
