Our Team & Service Policy
At Mtaplus Trading Co., Limited, service is more than just support — it's our promise.
Our Team
Behind every successful order and satisfied customer is a dedicated team. At Mtaplus Trading Co., Limited, we are proud of our experienced professionals who bring expertise, efficiency, and a customer-first mindset to everything we do.
Multilingual Support: Our staff can assist in English, Chinese, and other major languages to serve our global clients.
Industry Knowledge: We are well-versed in hardware, electronics, home goods, and global trade regulations.
Efficiency-Oriented: Our team is trained to handle requests promptly, ensuring fast processing and follow-ups.
Whether you’re a long-term partner or a new customer, our team is here to support your business goals and make your experience smooth and hassle-free.
Our Service Commitment
We are committed to delivering reliable, transparent, and responsive service at every stage of your shopping or business journey.
✔ Fast Response Times
We aim to respond to all inquiries within 24 hours on business days.
✔ Tailored Solutions
From product sourcing to OEM/ODM services, we provide flexible solutions based on your unique requirements.
✔ Order Accuracy & Quality Assurance
Every order is double-checked for accuracy and thoroughly inspected before shipping.
✔ After-Sales Support
If you experience any issues after delivery, our customer support team will work closely with you to resolve them quickly and fairly.
✔ Long-Term Partnership Approach
We value each customer relationship and strive to build long-term cooperation based on mutual trust, respect, and growth.
Contact Us Anytime
Whether you have questions, need help with a product, or are looking for a customized service plan, don’t hesitate to get in touch:
Mtaplus Trading Co., Limited
📍 RM.502 New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Hong Kong